Terms of Use

Meerbell is a receive-only notice service: senders (such as building committees, property managers and schools) create channels and send notices from a web console; recipients subscribe by scanning a QR code with the Meerbell app and receive the notices there.

We are currently in a pilot, and the service is free. Features, the scope of the service and these terms may change; we will post any change that affects you here first.

By using the Meerbell app, this website or the sender console, you agree to these terms and to the Privacy Policy.

Recipients subscribe to a channel by scanning the QR code a sender gives them, and only receive notices from channels they subscribed to whose senders are verified. The app only receives; you can’t reply or chat.

You can unsubscribe in the app at any time, and the sender won’t know who unsubscribed.

Senders are responsible for what their notices say. If a notice or channel looks suspicious, report it in the app or email us.

Please don’t try to break into, disrupt or impersonate the Meerbell service, for example by modifying the app, getting around verification, or sending a flood of requests.

Senders are the organizations that create channels and send notices from the Meerbell console, such as building committees, property managers and schools. When you use the console, follow these rules:

• Verification:you need at least domain or organization verification before you can send, and the details you give must be true. Organizations without a website can verify with documents, but their notices can’t contain links.
• No impersonation or fraud:don’t pose as another person, organization or authority, and don’t send scams, phishing, malicious or unlawful content.
• Content and frequency:notices must match the channel’s description and be sent at a reasonable rate; new channels have a daily sending limit. Links may only point to your verified domains. Channel names and notices can’t use ticks, shields or words like “officially verified” that make them look verified by the platform.
• Account security:two-step verification is required for the sender console; keep your API keys safe and don’t share them with anyone who doesn’t need them.
• Enforcement:if these rules are broken, we may take down or hold messages, limit sending, suspend channels or close accounts; in cases of fraud or unlawful content, we report to the authorities.

Senders are responsible for the content they send.

Push notifications can be delayed or lost because of the network, phone settings, or Apple’s and Google’s system push services. When the app opens, it syncs the inbox from our servers, and the inbox is the record.

Meerbell is not an emergency alert service. Don’t rely on Meerbell alone for urgent messages about life or safety.

During the pilot the service may pause for maintenance or changes. To the extent the law allows, Meerbell is not liable for losses caused by interruptions or by delayed or lost notices; senders are responsible for what their notices say.

When these terms change, we update the “Last updated” date at the top of this page.

For significant changes we post notice on this website in advance and tell registered senders. If you keep using Meerbell after a change takes effect, you agree to the new terms.

If you have questions about these terms, or want to report a channel that breaks them or impersonates someone, email us.